AI and IT

Learn to build and manage departmental Hubs. This course teaches site architecture, permission management, and custom list creation to turn SharePoint into a powerful document management tool...

Transform raw data into actionable insights. Covers Pivot Tables, VLOOKUP/XLOOKUP, and dashboard creation specifically designed for NHS data sets and performance tracking.

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A practical guide to deploying GP Care Group’s AI Scribe technology in a clinical setting. Includes technical set-up, patient consent frameworks, and live practice sessions to reduce clinical documentation time...

• What are ambient AI scribes?
• Overview of available tools
• Clinical and administrative benefits:
• Patient consent, confidentiality, and information governance considerations
• Practical implementation
• Clinical safety considerations

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• Purpose and importance of high-quality clinical coding
• Overview of coding standards in NHS primary care (SNOMED CT, problem lists, structured data)
• Common coding errors and their impact on patient care, QOF, population health, and reporting...

• Understanding clinical safety frameworks for AI in NHS settings
• Identifying and classifying AI tools used in primary care
• Risk assessment in practice
• Accountability, liability, and the role of the clinician in AI-assisted decisions
• Regulatory landscape
• Building a culture of safe AI adoption

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Developing in-house experts to lead digital change. This course trains staff to support peers, troubleshoot common issues, and advocate for new technology adoption within their local team, practice or organisation.

• Understanding the role of effective document management in improving workflow, patient safety, and operational efficiency within primary care.
• Exploring common challenges including workflow bottlenecks, duplication, coding inconsistencies, and delays in actioning clinical correspondence.
• Reviewing best-practice approaches to triage, coding, task allocation, and escalation of incoming documents and results...

A fast-track certification covering the essential IT skills. Focuses on computer essentials, online security, and basic document creation to ensure baseline competency across the workforce...

An intermediate intensive focused on professional-grade office applications. Covers advanced word processing, spreadsheets, and presentation techniques to drive high-quality administrative output.

• Introduction to EMIS Web
• Understanding the patient record
• Core tasks
• Safe use of the system
• Searching for patients and navigating between modules.

• Recap of foundation skills and common queries from practice
• Managing clinical correspondence
• Task management
• Using the workflow manager and document inbox effectively
• Appointment templates, slots, and session management.

• Advanced searches and reporting
• Recall and recall management
• Audit trail, access logs, and information governance compliance
• Configuring and managing appointment templates and online access settings
• Supporting clinical teams with data quality: deduplication, merging records, and accuracy checks.

A career development workshop. Covers skill-mapping, competency development, and high-impact interview techniques.

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Master the core tools of Microsoft 365 (Teams, OneDrive, Outlook) within an NHS context. This course focuses on secure collaboration, cloud storage best practices, and streamlining daily digital workflows.

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Unlock the power of EMIS Web data. This session focuses on building custom searches and running complex reports.

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• Overview of key long-term conditions (LTCs): diabetes, hypertension, COPD, CKD
• Importance of holistic LTC management
• Using LTC dashboards effectively
• Role of personalised care and proactive reviews.

Optimising team productivity through task management. This course moves beyond chat, teaching teams how to use MS Planner and Teams channels to manage projects and deadlines transparently.

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This course demystifies the transition from on-premises servers to cloud environments (NHS Azure). It covers how you can embrace cloud solutions on the NHS domain for hosting your file and folder infrastructure and moves away from the traditional shared drives...

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• Overview of the EMIS analytics and reporting suite
• Accessing and navigating the reporting tools within the current EMIS platform
• Running standard reports
• Building and customising searches and population reports for local needs
• Exporting and interpreting data
• Understanding data governance in reporting

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• Identifying high-risk and high-impact users
• Use of risk stratification tools and health inequality data
• Strategies for care coordination and personalised interventions
• MDT working and community resource linkage.

A hands-on introduction to the fundamentals of Python programming. Learners will move from understanding basic syntax to building a functional digital product, gaining the logic needed for automation and data manipulation...

This course covers:

• How to understand population health principles
• Practical use of clinical system searches
• Segmenting and stratifying patient populations
• Aligning searches with national and local priorities.

• What is total triage?
• The patient journey under total triage
• Roles and responsibilities
• Using digital tools to support total triage
• Managing demand safely
• Overcoming common barriers

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This course explains what AI is, and provides a realistic definition for healthcare. It looks at current and emerging uses of AI in primary care, and discusses risks, limitations, and ethical considerations. Finally, there is a chance to have an open discussion on future roles and staff readiness.

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