Courses

Hand massage is a well-established treatment which delivers mental and physical relief. Staff can enjoy twenty minutes of gentle touch to soothe sore muscles and joints. Aromatherapy oils provide additional calm and mental relaxation...

NADA seated ear acupuncture is an internationally established wellbeing protocol designed to alleviate stress, improve relaxation and overall wellbeing. In this group session staff can enjoy a twenty-minute treatment...

Qi Gong is a holistic system integrating movement and breathing to promote wellbeing. This session will teach staff slow meditative movements and postures. Qi Gong helps to focus the mind, enhance physical health, and build confidence...

The Wheel of Life is a powerful coaching tool that will help staff explore different aspects of their lives. It stirs up creativity, fuels personal growth and maximises personal and professional potential...

This specially designed session will empower staff to learn restorative techniques to bring relief, reduce pain and improve function around physical postures and movement. You will learn to use self-massage and breathwork to regulate the nervous system and bring the body back into balance...

Burnout is 'hot topic' - practitioner led talks (virtual or in person) to recognise signs and how to manage. Include resilience and strengths based approach...

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In this interactive and supportive half -day session learners will have the opportunity to explore the principles and application of trauma...

The Suicide First Aid Lite gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths. Basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

This course will allow the space for participants to have open conversations about self-harm, including unpacking our own feelings and attitudes around self-harm

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This training provides an introduction to eating disorders and disordered eating in adults, aiming to increase awareness, and understanding...

This introductory 4hour session raises awareness of young people’s mental health. It covers...

This two day course qualifiesyou as a Youth Mental Health First Aider, giving you...

This introductory four-hour session raises awareness of mental health.

This introductory four-hoursession raises awareness of mental health. Your employees will gain...

Mental Health First Aid is a two day educational course which teaches people how to identify, understand and help a person who may be developing a mental health issue. In the same way, as we learn physical first aid...

The Suicide First Aid Lite youth is a half day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help a young person with thoughts of suicide stay safe from their thoughts and stay alive...

The one-day course (delivered across two half-days virtually) is accredited by City & Guilds, making it the route to the UK’s only national qualification in Suicide Prevention. The programme is evidence-based, interactive, and covers both theory and practical skills.

We teach World Health Organisation (WHO) approved courses, developed by Living Works, that facilitate and promote this discussion while keeping both the care giver and the person at risk safe.

safeTALK is a half-day training course that can help you make a difference if someone is suicidal by following the easy to remember TALK steps - Tell, Ask, Listen and Keep-safe. These practical steps offer immediate help to someone having thoughts of suicide.

Designed to equip team, clinical, and operational leads with the core skills, knowledge, and confidence to manage people and services effectively.

A foundational leadership programme designed to ignite leadership potential among emerging leaders...

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This 2-hour training aims to help reception and admin staff to navigate EMIS Web efficiently. Reception and admin staff will be shown how to manage the system and how to complete common actions.‍

This 2-hour training aims to help reception teams to navigate patients to the appropriate healthcare staff or services, safely and efficiently...

This 2-hour training aims to help administrators streamline the documents to appropriate team members in a timely manner...

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This 2-hour workshop aims to support non-clinical reception and administrative staff to prepare many of the report and letter requests that come to general practice

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This 2-hour interactive workshop is designed to enhance participants’ understanding of medication management within primary care.

This two-hour workshop aims to support non-clinical reception and administrative staff in improving their knowledge and understanding of prescriptions.

This two-hour workshop aims to support non-clinical reception and administrative staff to confidently give out normal blood results...

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This two-hour workshop introduces non-clinical reception staff members to various acute health conditions.

Four half-day sessions to be completed within first 12 months of qualification.

This nine-day programme focuses on developing practical competencies which are required within general practice at the same time a linking them to management of patients.

This course is developed in line with National Minimum Standards and Core Curriculum for Vaccination Training UKHSA_National_Minimum_Standards_for_immunisation_training_2025.pdf

Essentialtraining to support the annual influenza vaccination campaign

The course has been developed to consolidate previous online training to support the 16 National Care Certificates prior to sign off.

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This relaxed, hands-on session is here to help you feel more confident and prepared. Spot and manage common childhood illnesses What to doin an emergency When to go to the doctor or hospital Simple first-aid skills to help your child feel better

Basic life support (BLS) is vital in saving lives during emergencies, and it's essential that non-medical staff feel confident in performing it...

This session will provide immediate care and support in the critical moments before professional medical help arrives.

This one hour update session provides a practical refresher on Basic Life Support skills, It ensures participants remain confident and competent in responding to cardiac emergencies...

This format can be offered to teams of six-nine learners who may work for the same organisation, who have all previously completed Foundation Motivational Interviewing (MI) or above...

Participants will receive one-to-one coaching from an experienced MI Practitioner in up to six 60-minute sessions over a maximum period of six months...

A facilitated bimonthly online forum for those who have completed Motivational Interviewing training and are keen to maintain and develop their MI skills in practice...

This four-hour half-day refresher training is for participants who have completed our Motivational Interviewing Foundation level training.

This CPD UK-accredited programme is for learners who have completed our Intermediate programme. It is aimed at deepening and adapting Motivational Interviewing (MI) practice, as well as supporting MI skills development of others...

This programme is aimed at developing confidence and competency in MI practice...

In this lively and interactive training you will learn how to have supportive and effective conversations with others about vaccines...

Motivational Interviewing (MI) is a person-centered counselling style for addressing the common experience of ambivalence about change...

For staff who have completed Making Every Contact Count (MECC) training who wish to refresh and update their knowledge and skills and network with other learners. The length and duration of each session can be flexible.

Learners explore how to have brief supportive conversation for residents / service users experiencing social isolation and loneliness, using the Making Every ContactCount (MECC) framework...

Making Every Contact Count (MECC) is an approach that supports all frontline staff to use everyday interactions to promote healthier lifestyles with service users and residents through brief person-centred health promotion conversations...

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This format can be offered to teams of six-nine learners who may work for the same organisation, who have all previously completed Foundation Motivational Interviewing (MI) or above...

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Participants will receive one-to-one coaching from an experienced MI Practitioner in up to six 60-minute sessions over a maximum period of six months...

A facilitated bimonthly online forum for those who have completed Motivational Interviewing training and are keen to maintain and develop their MI skills in practice.

This four-hour half-day refresher training is for participants who have completed our Motivational Interviewing Foundation level training.  

This CPD UK-accredited programme is for learners who have completed our Intermediate programme. It is aimed at deepening and adapting Motivational Interviewing (MI) practice, as well as supporting MI skills development of others.

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This programme is aimed at developing confidence and competency in MI practice. This CPD-Accredited funded (free) programme. Each session will include a focus on a specific aspect of Motivational Interviewing covered in the Foundation level training...

In this lively and interactive training you will learn how to have supportive and effective conversations with others about vaccines. You will also learn about Motivational Interviewing in general which can be used in a range of situations and contexts...

Motivational Interviewing (MI) is a person-centered counselling style for addressing the common experience of ambivalence about change...

For staff who have completed Making Every Contact Count (MECC) training who wish to refresh and update their knowledge and skills and network with other learners. The length and duration of each session can be flexible.

Learners explore how to have brief supportive conversation for residents / service users experiencing social isolation and loneliness, using the Making Every Contact Count (MECC) framework...

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Making Every Contact Count (MECC) is an approach that supports all frontline staff to use everyday interactions to promote healthier lifestyles with service users and residents...

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In this interactive and supportive half -day session learners will have the opportunity to explore the principles and application of trauma...

Burnout can affect motivation, performance, and overall wellbeing – both at work and in everyday life...

Explore how to connect with others in ways that demonstrate understanding, compassion and respect. Learn how to listen actively, acknowledge emotions, and respond with sensitivity, even in challenging situations.

Learn how to give and receive feedback in a way that helps everyone to grow. We’ll cover why feedback is important, the different types, and how to use them effectively...

Active Listening helps to improve relations between staff and enhance workplace satisfaction. It is an ability that allows individuals to engage with the speaker more effectively by paying particular attention to the conversation...

• Overview of the EMIS analytics and reporting suite
• Accessing and navigating the reporting tools within the current EMIS platform
• Running standard reports
• Building and customising searches and population reports for local needs
• Exporting and interpreting data
• Understanding data governance in reporting

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• Understanding clinical safety frameworks for AI in NHS settings
• Identifying and classifying AI tools used in primary care
• Risk assessment in practice
• Accountability, liability, and the role of the clinician in AI-assisted decisions
• Regulatory landscape
• Building a culture of safe AI adoption

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• What are ambient AI scribes?
• Overview of available tools
• Clinical and administrative benefits:
• Patient consent, confidentiality, and information governance considerations
• Practical implementation
• Clinical safety considerations

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• What is total triage?
• The patient journey under total triage
• Roles and responsibilities
• Using digital tools to support total triage
• Managing demand safely
• Overcoming common barriers

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• Advanced searches and reporting
• Recall and recall management
• Audit trail, access logs, and information governance compliance
• Configuring and managing appointment templates and online access settings
• Supporting clinical teams with data quality: deduplication, merging records, and accuracy checks.

• Recap of foundation skills and common queries from practice
• Managing clinical correspondence
• Task management
• Using the workflow manager and document inbox effectively
• Appointment templates, slots, and session management.

• Introduction to EMIS Web
• Understanding the patient record
• Core tasks
• Safe use of the system
• Searching for patients and navigating between modules.

• Understanding the role of effective document management in improving workflow, patient safety, and operational efficiency within primary care.
• Exploring common challenges including workflow bottlenecks, duplication, coding inconsistencies, and delays in actioning clinical correspondence.
• Reviewing best-practice approaches to triage, coding, task allocation, and escalation of incoming documents and results...

• Purpose and importance of high-quality clinical coding
• Overview of coding standards in NHS primary care (SNOMED CT, problem lists, structured data)
• Common coding errors and their impact on patient care, QOF, population health, and reporting...

• Identifying high-risk and high-impact users
• Use of risk stratification tools and health inequality data
• Strategies for care coordination and personalised interventions
• MDT working and community resource linkage.

This course explains what AI is, and provides a realistic definition for healthcare. It looks at current and emerging uses of AI in primary care, and discusses risks, limitations, and ethical considerations. Finally, there is a chance to have an open discussion on future roles and staff readiness.

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• Overview of key long-term conditions (LTCs): diabetes, hypertension, COPD, CKD
• Importance of holistic LTC management
• Using LTC dashboards effectively
• Role of personalised care and proactive reviews.

This course covers:

• How to understand population health principles
• Practical use of clinical system searches
• Segmenting and stratifying patient populations
• Aligning searches with national and local priorities.

Developing in-house experts to lead digital change. This course trains staff to support peers, troubleshoot common issues, and advocate for new technology adoption within their local team, practice or organisation.

Learn to build and manage departmental Hubs. This course teaches site architecture, permission management, and custom list creation to turn SharePoint into a powerful document management tool...

Transform raw data into actionable insights. Covers Pivot Tables, VLOOKUP/XLOOKUP, and dashboard creation specifically designed for NHS data sets and performance tracking.

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Unlock the power of EMIS Web data. This session focuses on building custom searches and running complex reports.

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A practical guide to deploying GP Care Group’s AI Scribe technology in a clinical setting. Includes technical set-up, patient consent frameworks, and live practice sessions to reduce clinical documentation time...

A career development workshop. Covers skill-mapping, competency development, and high-impact interview techniques.

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This course demystifies the transition from on-premises servers to cloud environments (NHS Azure). It covers how you can embrace cloud solutions on the NHS domain for hosting your file and folder infrastructure and moves away from the traditional shared drives...

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Optimising team productivity through task management. This course moves beyond chat, teaching teams how to use MS Planner and Teams channels to manage projects and deadlines transparently.

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An intermediate intensive focused on professional-grade office applications. Covers advanced word processing, spreadsheets, and presentation techniques to drive high-quality administrative output.

A fast-track certification covering the essential IT skills. Focuses on computer essentials, online security, and basic document creation to ensure baseline competency across the workforce...

Master the core tools of Microsoft 365 (Teams, OneDrive, Outlook) within an NHS context. This course focuses on secure collaboration, cloud storage best practices, and streamlining daily digital workflows.

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A hands-on introduction to the fundamentals of Python programming. Learners will move from understanding basic syntax to building a functional digital product, gaining the logic needed for automation and data manipulation...