Making Every Contact Count with a focus on loneliness and social isolation
Format
Face to face or Virtual
Number of participants
Duration
Course overview
Learners explore how to have brief supportive conversation for residents / service users experiencing social isolation and loneliness, using the Making Every Contact Count (MECC) framework. Include how to connect with others, using person centred communication skills and effectively signposting to relevant sources of support.
Format
Both formats include presentations, quizzes, group discussion, video demonstrations and skills practice and feedback in pairs or small groups.
Learning outcomes
- The definition, risk factors and impact of social isolation and loneliness.
- Developing and practicing person centred communication skills with people experiencing loneliness and social isolation.
- Learning and reviewing the MECC framework and how it can be adapted to those experiencing social isolation and loneliness.
- Explore common challenges in having person-centred conversations in relation to social isolation and loneliness.
- Explore how to effectively signpost residents to useful national and local resources for residents experiencing loneliness and social isolation.
Who should attend
Any frontline workers or volunteers in the health, social care or voluntary sectors who have conversations with service users or residents about their health and wellbeing as part of their role.
Cost per session
Pre-training requirement
No previous experience or training necessary.
