Making Every Contact Count with a focus on loneliness and social isolation
Format
Face to face or Virtual
Number of participants
Duration
Course overview
Learners explore how to have brief supportive conversation for residents / service users experiencing social isolation and loneliness, using the Making Every ContactCount (MECC) framework. Include how to connect with others, using person centred communication skills and effectively signposting to relevant sources of support.
Format
Both formats include presentations, quizzes, group discussion, video demonstrations and skills practice and feedback in pairs or small groups.
Learning outcomes
- The definition, risk factors and impact ofsocial isolation and loneliness.
- Developing and practicing person centredcommunication skills with people experiencing loneliness and social isolation.
- Learning and reviewing the MECC framework andhow it can be adapted to those experiencing social isolation and loneliness.
- Explore common challenges in havingperson-centred conversations in relation to social isolation and loneliness.
- Explore how to effectively signpost residentsto useful national and local resources for residents experiencing lonelinessand social isolation.
Who should attend
Cost per session
Pre-training requirement
No previous experience or training necessary.
