EMIS Web essentials for non-clinical staff (foundation)

Format

Virtual

Number of participants

Duration

Course overview

  • Introduction to EMIS Web: purpose, layout and navigation for non-clinical roles
  • Understanding the patient record: demographics, appointments, and document views
  • Core tasks: booking and managing appointments, adding and processing tasks
  • Safe use of the system: confidentiality, information governance, and access levels
  • Searching for patients and navigating between modules.

Format

  • Virtually delivered
  • Walkthrough of EMIS Web functionality
  • Best practice: booking appointments, managing tasks, locating patient records
  • Real-time polling to assess prior experience and confidence levels
  • Q&A and open discussion throughout.

Learning outcomes

  • Navigate EMIS Web confidently within a non-clinical workflow
  • Perform core administrative tasks including appointment management and task handling
  • Understand the importance of data accuracy and information governance
  • Access patient records appropriately and recognise the limits of non-clinical access.

Who should attend

Reception staff, care navigators, administrative assistants, medical secretaries, new non-clinical team members.

Cost per session

Pre-training requirement

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