EMIS Web essentials for non-clinical staff (foundation)
Format
Virtual
Number of participants
Duration
Course overview
- Introduction to EMIS Web: purpose, layout and navigation for non-clinical roles
- Understanding the patient record: demographics, appointments, and document views
- Core tasks: booking and managing appointments, adding and processing tasks
- Safe use of the system: confidentiality, information governance, and access levels
- Searching for patients and navigating between modules.
Format
- Virtually delivered
- Walkthrough of EMIS Web functionality
- Best practice: booking appointments, managing tasks, locating patient records
- Real-time polling to assess prior experience and confidence levels
- Q&A and open discussion throughout.
Learning outcomes
- Navigate EMIS Web confidently within a non-clinical workflow
- Perform core administrative tasks including appointment management and task handling
- Understand the importance of data accuracy and information governance
- Access patient records appropriately and recognise the limits of non-clinical access.
Who should attend
Reception staff, care navigators, administrative assistants, medical secretaries, new non-clinical team members.




