EMIS Web for non-clinical staff: Building confidence (intermediate)
Format
Other (see below)
Number of participants
Duration
Course overview
- Recap of foundation skills and common queries from practice
- Managing clinical correspondence: scanning, filing, and coding documents
- Task management: creating, assigning, and following up on tasks across the team
- Using the workflow manager and document inbox effectively
- Appointment templates, slots, and session management.
Format
- Case-based exercises: processing a day's incoming correspondence and tasks
- Walkthrough of document management and workflow tools
- Group discussion: common challenges in day-to-day non-clinical EMIS use
- Interactive Q&A with real scenarios from practice.
Learning outcomes
- Handle incoming documents and clinical correspondence within EMIS Web workflows
- Manage tasks efficiently across clinical and non-clinical teams
- Use appointment templates and session tools to support GP and clinical scheduling
- Apply consistent processes to support safe and timely patient care.
Who should attend
Reception and administrative staff with some EMIS experience, workflow coordinators, practice managers, care navigation leads.
Cost per session
Pre-training requirement
